39 Questions Answered

Frequently Asked Questions

Everything you need to know about Headshot Plus, from getting started to usage rights.

Getting Started

6
How does Headshot Plus work?
Upload one clear selfie. Our AI analyses your facial features and generates headshots from your selected styles. Choose from 60 styles (30 per gender) in Corporate, Office, Outdoor, Doctor, Lawyer. Starter allows up to 8 styles; Professional allows up to 20. Allow about 1 hour per order. No photographer. No studio. No scheduling.
Do I need to create an account?
Yes, a free account is required to generate and download headshots. Uploaded selfies and headshot gallery entries are scheduled for removal 15 days after the order is created. Download your headshots before that deadline; removed images cannot be re-downloaded from Headshot Plus. You can remove a session's images earlier using “Delete images” in your Dashboard. Session records and payment history are retained.
How many photos do I need to upload?
Just one. Unlike most competitors that ask for 10–30 selfies, Headshot Plus is engineered to work from a single clear photo. That means no photo pack preparation. Just a quick upload and you're done.
What devices and browsers are supported?
Headshot Plus works on any modern browser (Chrome, Safari, Firefox, Edge) on desktop, tablet, and mobile. No app download required. Simply visit headshot-plus.com to get started.
Can I use Headshot Plus if I wear glasses?
Yes. Our AI handles glasses well. For the best results, take your selfie without glasses if possible, as heavy reflections on lenses can occasionally affect the output. However, most glasses render correctly, and you'll see your results before committing to download.
Is there a free trial?
A full refund is available for your first purchase if requested within 14 days of purchase and you have not downloaded any generated headshots. Email support@headshot-plus.com with your order number. Eligible refunds are processed to your original payment method, typically within 5–7 business days.

Photo Requirements

5
What makes a good selfie for AI headshots?
Four things matter most: (1) Good lighting: natural light near a window beats a dark room. (2) Front-facing: look directly at the camera, not to the side. (3) Clean background: a plain wall is ideal; complex backgrounds are fine but not optimal. (4) No heavy filters: use your phone's native camera, not Snapchat or Instagram. A sharp, well-lit selfie gives the AI the most information to work with.
What photo formats are accepted?
JPEG, JPG, PNG, and HEIC (iPhone default) are all supported. We accept files up to 20 MB. If your photo is too large, try saving at 80% quality first, since sharpness matters more than file size.
Can I use a photo taken by someone else instead of a selfie?
Yes. Any well-lit, front-facing photo where your face is clearly visible works. Passport-style photos, recent professional headshots you want to reimagine, or a photo taken by a friend are all fine, as long as you have the rights to use the image.
What should I avoid in my upload photo?
Avoid hats, sunglasses, and heavy makeup that significantly alters your appearance. Avoid photos where your face is at a steep angle, partially obscured, or heavily filtered. Group photos won't work; we need a solo shot with a clearly visible face.
What is the minimum resolution required?
Starter: 1200×1600 pixels. Professional: 1800×2400 pixels.

Results & Quality

6
Will the headshots actually look like me?
Looks like you on a good day: natural facial features, professional lighting and a background suited to your work. AI results can vary.
How many headshots will I receive?
Starter includes up to 8 headshots; Professional includes up to 20. One selfie is required for either plan, with one headshot per selected style. Select the full number of styles to receive the full headshot allowance.
What styles and backgrounds are available?
Choose from 60 styles (30 per gender) in Corporate, Office, Outdoor, Doctor, Lawyer. Starter allows up to 8 styles; Professional allows up to 20.
What resolution and format are the final headshots?
Starter: 1200×1600 pixels. Professional: 1800×2400 pixels.
What if I'm not satisfied with my headshots?
A full refund is available for your first purchase if requested within 14 days of purchase and you have not downloaded any generated headshots. Email support@headshot-plus.com with your order number. Eligible refunds are processed to your original payment method, typically within 5–7 business days.
Can I see before buying?
You can browse all 60 styles on our Styles page to preview backgrounds and lighting before purchasing. These are style previews, not customer before-and-after results or a preview of your own headshots. Your results will vary.

Turnaround & Delivery

4
How long does it take to generate my headshots?
Allow about 1 hour after submitting your selfie for either plan. This is an estimate, not a guaranteed deadline; processing time can vary. There is no separate rush-processing option.
How do I receive my headshots?
Open your Dashboard, select your session, and download the headshots you want to keep. Uploaded selfies and headshot gallery entries are scheduled for removal 15 days after the order is created. Download your headshots before that deadline; removed images cannot be re-downloaded from Headshot Plus. You can remove a session's images earlier using “Delete images” in your Dashboard. Session records and payment history are retained.
Can I re-download my headshots later?
Uploaded selfies and headshot gallery entries are scheduled for removal 15 days after the order is created. Download your headshots before that deadline; removed images cannot be re-downloaded from Headshot Plus. You can remove a session's images earlier using “Delete images” in your Dashboard. Session records and payment history are retained.
Do you offer rush processing?
Allow about 1 hour after submitting your selfie for either plan. This is an estimate, not a guaranteed deadline; processing time can vary. There is no separate rush-processing option.

Pricing & Payments

6
What plans does Headshot Plus offer?
Starter: $19 / ₹999 for up to 8 headshots. Professional: $29 / ₹2499 for up to 20 headshots. Both are one-time purchases.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), UPI, net banking, and popular digital wallets, all processed securely through Razorpay. Indian customers can pay in INR; international customers pay in USD.
Is this a subscription? Will I be charged again?
No. Headshot Plus is a one-time purchase. You pay once per session and receive your headshots. There are no monthly fees, auto-renewals, or surprise charges of any kind.
Are there any hidden fees?
Each plan is a one-time purchase. Choose from 60 styles (30 per gender) in Corporate, Office, Outdoor, Doctor, Lawyer. Starter allows up to 8 styles; Professional allows up to 20. Downloads are included while your gallery is available. Uploaded selfies and headshot gallery entries are scheduled for removal 15 days after the order is created. Download your headshots before that deadline; removed images cannot be re-downloaded from Headshot Plus. You can remove a session's images earlier using “Delete images” in your Dashboard. Session records and payment history are retained.
Do you offer team or enterprise pricing?
Yes. For teams of 5 or more, we offer volume discounts and a centralised billing option. Each team member uploads their own selfie through a branded portal with no need to coordinate a group shoot. Email teams@headshot-plus.com for a custom quote.
Can I get a refund?
A full refund is available for your first purchase if requested within 14 days of purchase and you have not downloaded any generated headshots. Email support@headshot-plus.com with your order number. Eligible refunds are processed to your original payment method, typically within 5–7 business days.

Privacy & Security

5
Is my photo data safe?
Uploaded selfies and headshot gallery entries are scheduled for removal 15 days after the order is created. Download your headshots before that deadline; removed images cannot be re-downloaded from Headshot Plus. You can remove a session's images earlier using “Delete images” in your Dashboard. Session records and payment history are retained.
Do you use my photos to train your AI?
No. Never. Your personal photos are never used to train or fine-tune our AI models. Your selfie is used solely to generate your headshots and is stored only to power your gallery. This is a firm policy, not a buried opt-out.
Who can see my headshots?
Only you. Your gallery is private by default and protected by your account credentials. Headshot Plus employees cannot access your gallery except in response to an explicit support request from you.
Can I delete my data?
Open your Dashboard and use “Delete images” on the relevant session to delete its uploaded selfie and remove its generated headshots from your gallery. This is permanent; the session record and payment history remain. For account deletion, email support@headshot-plus.com.
Is Headshot Plus GDPR compliant?
Yes. We collect only the data necessary to provide the service (email, uploaded photo, generated images). You have the right to access, correct, or erase your data at any time. See our Privacy Policy for the full breakdown.

Usage Rights

4
Can I use my headshots commercially?
Yes. Every headshot generated by Headshot Plus comes with a perpetual, royalty-free commercial usage license. Use them on your company website, press kit, conference badge, advertisement, or anywhere else a professional image is needed. No attribution required.
Can I use my headshots on LinkedIn?
Absolutely. LinkedIn profile photos are one of the most common use cases. Our headshots meet LinkedIn's recommended photo guidelines (professional appearance, clear face, neutral background options) and our license explicitly permits social profile use.
Can I print my headshots?
Starter: 1200×1600 pixels. Professional: 1800×2400 pixels.
Do I own the headshots I generate?
You own the likeness and the output. Headshot Plus retains no rights to your headshots beyond what's needed to display them in your dashboard. You are free to edit, crop, filter, or otherwise modify your headshots however you like.

Teams

3
How does team ordering work?
With our team plan, you purchase credits as an admin and distribute unique upload links to each team member. Each person uploads their own selfie, selects styles, and downloads their individual gallery. You get consistent, on-brand headshots without a single in-person photo shoot.
Can you match our brand guidelines?
Yes. Enterprise clients can specify preferred backgrounds, colour tones, and style sets so all team headshots look cohesive. Contact teams@headshot-plus.com with your brand guidelines and we'll set up a customised style pack.
Is there a minimum team size?
Volume pricing applies to teams of 5 or more. Smaller teams (2–4 people) can each purchase individual plans, or contact us and we'll find a solution that works.

Still have questions?

Our support team typically responds within a few hours. We're happy to help before or after your purchase.